Refund policy
Returns Policy
You have the right to return your purchased product within 14 days of receiving it, without providing a reason.
Return Conditions
To be eligible for a return, the product must:
- be unused and in its original condition,
- include the original packaging, if applicable,
- show no signs of use or damage caused after delivery.
To initiate a return, please contact us and provide your order number and information about the product you wish to return.
Return Shipping Costs
The cost of returning the product is the responsibility of the customer, unless the return is due to receiving a defective, damaged, or incorrect product.
Refunds
Once we receive and inspect the returned product, we will notify you whether your return has been approved or rejected.
If your return is approved, the refund will be issued using the same payment method used for the original purchase. The refund will be processed without undue delay and in accordance with applicable law.
Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We may ask you to provide photos of the product and its packaging for verification.
Contact
For questions regarding returns, please contact us:
Email: dominikszczepaniak37@gmail.com
We reserve the right to refuse a return if the product has been used, damaged, or does not meet the conditions set out in this policy, subject to the consumer rights provided by applicable law.